In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the "Law") and in compliance with the obligation of Matmatian, SA de CV ("Matian Hotel Boutique") to protect the Personal Data of its customers, affiliates and/or beneficiaries of any of the products, services or memberships belonging to "Matian Hotel Boutique" we hereby inform you of the following:
Responsible for Personal Data
For the purposes of this Privacy Notice, the legal entity responsible for collecting your Personal Data is Matmatian, SA de CV, which will be responsible for the processing of Personal Data, which includes obtaining, disclosing, storing and using, including accessing, managing, using, transferring or disposing of Personal Data (the "Processing").
For the purposes of the provisions of Section I of Article 16 of the Law, the address of “Matian Hotel Boutique” is indicated as Centenario Street #27, Centro, CP 76750, Tequisquiapan, Querétaro, Mexico.
Information to be Collected
We inform you that “Matian Hotel Boutique” may collect information through different sources, including:
Personally: when you request or purchase any of the services provided.
Direct: when you provide us with your Personal Data to request or contract our services.
Indirect: from any other source of information that is commercially available or permitted by law.
For the purposes of this Privacy Notice, the following shall be understood as "Personal Data" but not limited to:
General information: name, sex, address, contact phone numbers (home, office and cell phone), email address, age, date of birth, personal references, occupation, nationality, country of birth, marital status, Unique Population Registration Certificate, Federal Taxpayer Registry, name of the company where you have worked, position, length of service in the company, source of income, net monthly income, Social Security Number, education, dependents, spouse's information, education, sector, type of contract, activity/line of business, position/occupation, work address in Mexico and any data and information that, in accordance with the Law, is related to an identified or identifiable natural person.
Social networks: on social networks (such as Facebook®, Instagram®, YouTube®, Linkedin® and/or other social networks that may arise), the information provided within them in which “Matian Hotel Boutique” participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform and of whoever publishes them.
Call Center Services or Telephone Sales: In cases where you purchase any product or service from “Matian Hotel Boutique” through the telephone services made available to you, some personal information may be requested by telephone, which will be treated in accordance with this Privacy Notice. We inform you that for your security and to comply with applicable law, “Matian Hotel Boutique” may record calls or conversations through any means it deems appropriate.
Video surveillance: For security reasons, “Matian Hotel Boutique” may install video surveillance equipment in all and/or some of its establishments, and may therefore collect images, photographs, videos, voices and/or sounds that identify or make identifiable our clients and/or any individual who is or transits in and/or through the facilities of “Matian Hotel Boutique”.
Purposes to which the Processing of Personal Data will be Subject
The Processing of the Data Subject's Personal Data, unless otherwise provided by the Data Subject through the means described in this Privacy Notice, is intended to meet legal requirements from competent authorities, analyze the use of our products and services for compliance with our Terms and Conditions in the provision of our services, the development of new products and services, consulting, marketing, contracting and placement of all types of services and other obligations arising from any relationship between the Data Subject's Personal Data and "Matian Hotel Boutique".
In addition to the above, your Personal Data may also have, among others, the following purposes:
Commercial purposes, in order to publicize the commercial information of “Matian Hotel Boutique”.
Direct, telephone, or online payments are made to bank cards for products purchased by Matian Hotel Boutique customers, resulting from subscriptions and/or the purchase of products or services.
Personal Data related to banking information will only be subject to the Processing Purposes established in this Privacy Notice, for the duration of the commercial transaction and/or for the time in which, in accordance with the operations of "Matian Hotel Boutique" or the regulations on the matter, so establish, for the purpose of being able to respond to or clarify future claims, clarifications or confirmations.
Requirements and compliance with obligations of public and administrative entities, with the objective of responding to information requests from public and administrative entities in the exercise of their legal functions or by court order, as well as for the collection of information, storage, delivery of notices and compliance with obligations by "Matian Hotel Boutique" in relation to compliance with the Federal Law for the Prevention and Identification of Operations with Illicit Proceeds and other applicable regulations.
Options and Means that "Matian Hotel Boutique" Offers Personal Data Holders to Limit the Use or Disclosure of Their Information. The Holder's Personal Data will be kept strictly confidential, in accordance with the administrative, technical, and physical security measures that "Matian Hotel Boutique" implements in its security policies and procedures. Unlawful disclosure is prohibited, and its use by third parties is limited, as provided in this Privacy Notice.
Means for the Exercise of the Rights of the Holder
The Personal Data Subject may exercise his or her rights of denial, access, revocation, rectification, cancellation, and opposition by sending an email to info@hotelmatian.com containing the following information:
The full name of the Personal Data Subject, address, and email address so we can respond to your request.
Documents proving the identity and, where applicable, the legal representation of the Personal Data Owner.
A clear and precise description of the Personal Data in respect of which you seek to exercise any of the aforementioned rights.
Any other element or document that facilitates the location of Personal Data.
For the purposes that gave rise to and are necessary for the relationship, it will be understood that, in the event of requesting the right of refusal, the Owner accepts that he or she will not be able to contract some of the products or services provided by “Matian Hotel Boutique.”
Transfer of Personal Data
“Matian Hotel Boutique” may transfer data to:
Affiliated and subsidiary companies.
Third-party service providers for the fulfillment of legal obligations acquired by “Matian Hotel Boutique” or by any of its affiliated and subsidiary companies.
Third-party providers of research services, data analysis, sending information focused on the needs of the Personal Data Subject, as well as providing other services necessary or required by the Personal Data Subject.
Business partners with whom “Matian Hotel Boutique” enters into agreements or contracts focused on the development of new products and/or services focused on improvement and in accordance with their needs and research.
Third parties arising from a corporate restructuring, including merger, consolidation, sale, liquidation or transfer of assets.
Other transmissions provided for in the aforementioned Law and its Regulations.
Third parties and entities receiving Personal Data assume the same obligations and/or responsibilities as “Matian Hotel Boutique,” in accordance with the provisions of this Privacy Notice.
The Personal Data Owner who submits any request or acquires any service or relationship with “Matian Hotel Boutique” accepts the transfer of their Personal Data under the terms described in this Privacy Notice.
Changes to the Privacy Notice
Any changes to this Privacy Notice will be notified through any of the following means:
Email provided by the Personal Data Owner.
Notices on the “Matian Hotel Boutique” website.
Any other public or private means of communication.
BOOK DIRECT
Best rate guaranteed
Early Check-in
Late Check-out
Possible promotion
(Subject to availability. Applies when booking on this site or by phone.)
LOCATION
Centenario Norte 27, Centro, 76750 Tequisquiapan, Qro.
